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Frequently Asked Questions

Sizing

This is personal preference and tabs or glue can be purchase separately here.
Tabs are great if you just want to wear the nails for an evening.
Glue is recommended if you would like the nails to stay on for longer.

You can refer to our size guide or take the guess work out of measuring and purchase our Custom Fit Kit | Sample Size Pack to ensure the perfect fit. We also offer sets of 24 for most designs – if purchasing a full set of 24, take note of the sizes that fit you the best so you can custom order in future.

The Process/Inclusions

All nail set purchases come with a nail buffer, a wooden cuticle stick, two alcohol wipes, a storage box and detailed instructions on how to apply/remove your press on nails. Nail glue and Nail adhesive tabs are sold separately and not included with nail purchase.

All sets come with 10 nails in the size you select. If a listing has a Full Set option that set comes with 24 nails. With the sets of 24, we cannot guarantee which designs will sit on each nail, so they may vary from the order shown in the images (the design shown to sit on the ring finger, may not fit your ring finger etc.).

Current processing time is 10-15 days.

Note: processing and postage times are not the same!

Wear and Tear

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. With nails tabs you can wear them for a few hours if you’re wearing them for a special occasion. With nail glue, for about 1 to 3 weeks.

Yes. The use of nail tabs will make the nails reusable. You can reuse the nails if you use glue as well, but glue will often leave a residue on the back of the nail which can be filed off before the next use.

Custom Sets

Yes! We take custom orders and are most easily reached on our Instagram or Facebook pages:
Instagram
Facebook

Shipping

Processing times vary – see above for the current processing time.
All orders are posted from Brisbane, Australia.
Approximate postage times are listed below:

– Australia-wide STANDARD Post: 3-10 business days
– US and Canada: 2-3 weeks
– Other countries: 2-4 weeks (depending on your location)

Yes! We offer FREE shipping on orders over $100 for Australian orders, and over $175 for international orders.

Cancellations/Returns

We do not take any responsibility if the wrong size nails are ordered. We encourage the purchase of sizing kits to help you can find the perfect fit before ordering your nails, or ordering a set of 24 and taking notes of the sizes used for future orders.

Yes, of course. To re-send your package you will need to pay another postage fee. Please contact us directly so we can sort this out for you.

Due to the nature of the products, all sales are final and CANNOT be cancelled or returned. Therefore, you need to be certain that any slight variations occurring between the actual colour, and the representation on our website, will be acceptable. Please be sure to order the correct size as we do not take any responsibility if the wrong size nails are ordered. We encourage the purchase of sizing kits before ordering your nails, or ordering a set of 24 and taking notes of the sizes used for future orders.

Payments

We accept payment via card, paypal or afterpay. We have a minimum order of $150 for the use of Afterpay.

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